SKILLS

Increasing Golfer Retention Through Increased Belonging – Dr. Sue Shapcott | CPG Masterclass Series

Former Ladies European Tour Professional and PGA Member, Dr. Sue Shapcott, has coached for over 20 years, mostly in the United States. She was recruited to coach for Hank Haney in Dallas, TX, and is now based in Wisconsin. As a coach, Sue wants to understand how to motivate clients and grow her business through evidence-based strategies. Through her MSc and PhD research, Sue continues to investigate the role of coaching, and the broader golf culture, in the retention of recreational players.

Now more than ever it is important to recruit and retain players in your programs and facilities. Creating a sense of belonging plays a key role in this. This webinar takes an evidence-based approach to understanding what belonging is, why it is important, and how to create it.

The CPG Masterclass Series embodies a range of talks and presentations for PGAs and PGA Professionals that cover a variety of subjects and topics, delivered by world-class, industry leading experts from their respective fields. Find out more at